Terms of Service

Last updated: 25 September 2026

1. Services Provided

Dave's Plumbing & Heating provides professional plumbing and heating services in Sheffield, specifically boiler servicing and emergency repairs for leaks and heating system faults.

2. Pricing and Payment

Our standard service prices are as follows:

Payments for these specific services are processed securely online via our website checkout. For bespoke work or repairs requiring parts not covered by the initial callout, we will provide a quote. Once a quote is accepted, we will email you a secure payment link to settle the balance or deposit.

3. Cancellations and Refunds

If you need to cancel or reschedule your booking, please contact us as soon as possible. Cancellations made at least 24 hours before the scheduled appointment time are eligible for a full refund. Cancellations made within 24 hours of the appointment may be subject to a cancellation fee.

4. Service Scope and Liability

We strive to provide high-quality, reliable service. However, we are not liable for pre-existing conditions in your plumbing or heating systems that may be discovered during a service or repair. Our liability is limited to the cost of the service provided. We do not accept responsibility for indirect losses or damages resulting from system failures.

5. Acceptable Use

By booking our services, you agree to provide a safe working environment for our technician. We reserve the right to refuse service if the environment is deemed unsafe or if our technician is subjected to abusive or threatening behaviour.